OUR SERVICES

Companion Care

• Meaningful conversation relevant to client interests
• Meal companionship
• Assistance and participation in activities that interest client: gardening, walking, knitting, going to a show, etc.
• Assistance in scheduling appointments and communication to medical providers and personal care providers, such as beauty appointments
• Supervision and monitoring of home maintenance and service providers


Thoughtful Meal Planning and Preparation

• Healthy meal preparation and clean up
• Companionship during meal time
• Shopping for highly nutritious foods and ingredients following all dietary requirements
• Compliance with medical team regarding nutrition guidelines
• All caregivers are trained in in food preparation

Transportation/Errands

• Errand management such as picking up pre scriptions or supplies for daily living
• Transportation to grocery store, shopping malls, restaurants, movies, theaters, and friends homes.
• Transportation to medical appointments
• Transportation to social engagements.


Laundry Service and Light Housekeeping for Seniors

• Taking out trash and recyclables
• Loading and unloading dishwasher and washing dishes
• Cleaning bed and linens
• Washing, drying, folding, and general laundry service

Dressing, Bathing, and Incontinence Care for Seniors

• Assistance with urinary and fecal incontinence
• Assistance and support with dressing and undressing
• Support and assistance to and from the bathroom and bathing as needed
• Water temperature testing for safe bathing


OUR MISSION


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Individual Care of Maine provides the best possible in-home care locally. We provide affordable, personalized, non-medical, in-home care, 24 hours a day, 7 days a week. And we offer an excellent solution: support, assistance, and companionship for seniors and others who prefer to maintain their independence by living at home.

OUR APPROACH



Research increasingly shows that a holistic approach in combination with doctor-prescribed medication is the best course for treating Alzheimer’s and dementia, as well as other age- related issues. We look at the treatment of Alzheimer’s and dementia in two ways: 1) the Western need for medication and 2) a person’s organic need for excellent nutrition and exercise. Combining the two, we create a care plan that is best for your family member.

OUR UNIQUENESS


What sets Individual Care of Maine apart from other companies is our commitment to getting our clients outside—safely, comfortably, and as often as possible, during all seasons. We know that with the correct clothing, guidance, and companionship, this practice leads to overall wellbeing. Because of this, we are convinced that getting outside is nature’s perfect remedy for anxiety, depression, fatigue, lack of appetite, and other issues associated with the aging process. When appropriate, the care plans at Individual Care of Maine incorporate outside exercise with the spectacular surroundings that Maine offers. We are not looking to climb mountains or win marathons, but sometimes just a breath of fresh air can change a day for the better. We all need something to look forward to, to laugh, and to relax. No matter where you live within the state of Maine, being outside is a gift. Individual Care of Maine will develop and incorporate an “outside plan” into the care plan for your loved one.


Individual Care of Maine is a Maine based business that value great employees.
We are hiring caregivers at a competitive rate.


JENNIFER RUDIN

Jennifer Rudin is the owner and a caregiver of Individual Care of Maine.

• 16 years of experience as a caregiver

• BA in Life Sciences/Biology

• 30 years of experience in outdoor leadership

• Mother of 2 boys

• Cancer survivor

• Former Maine Guide

WHAT OUR CLIENTS SAY


  • I used another company but spent more of my time filling in last minute call outs or training new caregivers. I called Individual Care Of Maine and they came out to see me and meet my mom. What a difference her staff has made to my mom’s life and ours. They are our angels in disguise.

    -Jody, Gorham

  • Individual Care of Maine has been the best decision that I could have made. You can’t get better than this for your parent.

    -Cindy, Saco

  • Individual Care of Maine took the time to fully understand my mom’s daily needs. She goes on her daily walk and has great meals prepared for her. The help ICM provides has put my mind at ease.

    -Joyce, Cape Elizabeth

FREQUENTLY ASKED QUESTIONS


Q. What makes Individual Care of Maine ICM different from other In Home Care companies?
A. A few things separate us from other in home companies.
First; We prioritize getting outside daily as it pertains to each client. Depending on the physical abilities of each client, we include walking and moving each day.
Second; We believe in cooking exceptional meals. There is just something about a home cooked meal that is good for the soul. When we train our Caregivers we also incorporate some cooking lessons to get our Caregivers thinking about exceptional nutrition.
Third; We pay our Caregivers above the industry norm. All Caregivers work as a team and help one another. When the Caregivers are happy, everybody’s happy. In most situations the saying “the client comes first” is the norm. We believe this but we also believe that the Caregiver also comes first. If the Caregiver is well compensated and well supported by ICM it inevitably ensures that the Caregiver takes pride in the job he or she is doing. When ICM takes care of our employees they, in turn , take good care of our clients.

Q. What was the inspiration for Individual Care of Maine
A. A few years ago, a dear friend was having a terrible time finding quality help with her mom who had been diagnosed with Alzheimer’s disease. She was going through many caregivers and was continuously stressed about what was going on at home while she was at work. The Caregivers were calling in sick, not showing up, and in some cases just not a good fit for the family. Having been in a role as Caregiver as early as age twenty-two. when my dad was diagnosed with a brain tumor, and then by needing ongoing surgeries to treat a bone disorder, I learned both sides of caregiving. I understood the stress and worry of caring for a family member and also recognized the difference my Caregivers made in my and my family’s life while i was undergoing my own treatment for cancer. I was inspired; I knew how I wanted our company to be, more human and less corporate.

Q: What if the Caregiver assigned to our family is not compatible?
A: We will determine what aspects don’t fit, and what will give us more information to assign a new Caregiver with your feedback in mind.

Q: May the Caregiver accompany me/my family member to the doctor?
A: Yes, once all necessary permissions are obtained. It is important that your Caregiver is able to address any medical concerns as soon as possible.

Q: How is preparation determined?
A: Each family can configure what plan for meals works best. The Caregiver may do the grocery shopping alone or with you. Meals may be prepared together or by the Caregiver. Meals shared with you and your Caregiver often is the best plan to provide the best companionship.

Q:Should I tip my Caregiver?
A: No tips are necessary. If you are determined to tip we ask that you Caregiver report it to Individual Care of Maine to avoid any misunderstanding between all involved parties.

Q: What are the rates for Individual care of Maine?
A: Between the hours of 8 am and 8 pm the rate is $26 per hour. Between the hours of 8 pm and 8 am it is $30 per hour.

Q: Who Pays when we go to lunch, movies, ect.?
A: This is a mutual decision that should be clearly determined prior to the outings.

Q:Will my Caregiver pay for the groceries, medication and the necessities and have it put on my invoice?
A: We cannot ask our Caregivers to use their own money. We ask that you keep a petty cash envelope for your Caregiver to use for the items in your household. Any money spent will be replaced with the receipt for goods purchased.

Q: What if I need to cancel my Caregiver for a day or more?
A: Please let Individual Care of Maine know as soon as possible. We ask that you cancel at least 24 hours prior to the Caregiver’s visit. A three hour charge may apply for late cancellations.

Q: May i manage scheduling directly with my Caregiver?
A: No, Individual Care of Maine manages all scheduling and logistics pertaining to Caregiver scheduling. For privacy reasons we ask that personal contact information not be shared by Caregivers of ICM.

Q: What happens if my Caregiver is late or does not show up?
A: Albeit rare, we ask that you call the ICM office at 1-207-613-9004

Q: How is payment for services handled?
A: Individual Care of Maine will invoice two times monthly. The first will come after the second week of the month (around the 16th of the month). The second will come the last day of the month. We ask that you pay the amount on the invoice and submit invoices to your insurer for reimbursement. Most often long term care insurance will cover in home services. It is best to check with your insurance agent first to avoid misunderstanding of benefits.

Q: What about holidays?
A: Our rate is time and a half on holidays. We pay our Caregivers time and a half for holidays as well. New Year’s Eve After 5:00pm, New Year’s Day, Easter Sunday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve after 5:00 pm, and Christmas Day

CONTACT US

or call us at 207.613.9004

Individual Care of Maine is a Maine based business that value great employees.
We are hiring caregivers at a competitive rate.